Meridian — Document Intelligence

Meridian Documents — v1.0
TERMS OF SERVICE — MERIDIAN DOCUMENTS

These Terms of Service ("Agreement") govern your access to and use of Meridian Documents, an AI-assisted shipping document review service ("Service") operated by Meridian Documents LLC, a Florida limited liability company ("Meridian," "we," "us," or "our"). By creating an account or using the Service, you agree to be bound by this Agreement. If you are using the Service on behalf of a company or other legal entity, you represent that you have authority to bind that entity, and "you" refers to that entity.

DESCRIPTION OF SERVICE; SCOPE LIMITATION

1 Meridian Documents provides AI-assisted review of shipping and trade documents, including but not limited to bills of lading, commercial invoices, packing lists, certificates of origin, and customs declarations. The Service analyzes submitted documents and generates review output identifying potential compliance issues, discrepancies, and items for user attention before customs submission or commercial use.

2 The Service is provided for informational purposes only. Meridian is not a licensed customs broker, freight forwarder, trade attorney, or compliance advisor. Nothing generated by the Service constitutes legal advice, customs advice, or a representation that your documents comply with applicable import, export, or customs regulations at any origin or destination.

3 Review output generated by the Service does not constitute and should not be relied upon as a guarantee, certification, or assurance of customs clearance, regulatory approval, or document compliance. Meridian expressly disclaims any such representation.

4 The AI review functionality is powered by third-party large language model technology. Review output reflects probabilistic analysis and is subject to error. You are solely responsible for verifying all output before acting on it.

USER RESPONSIBILITIES

1 Document Accuracy. You are solely responsible for the accuracy, completeness, and authenticity of all documents you submit to the Service.

2 Regulatory Compliance. You are solely responsible for compliance with all applicable import and export laws, customs regulations, sanctions regimes, trade control requirements, and related obligations at all origin and destination jurisdictions.

3 Authority to Submit. You represent and warrant that you have full legal authority to submit each document uploaded to the Service and to grant Meridian the rights described in Section 4 of this Agreement.

4 Third-Party Confidentiality. You are responsible for ensuring that your submission of documents containing third-party commercial information does not violate any confidentiality obligation, non-disclosure agreement, or applicable law.

DATA AND DOCUMENT HANDLING

1 Document Processing. Documents submitted to the Service are transmitted to and processed by Anthropic's Claude API for the purpose of generating review output. By submitting documents, you consent to this transmission and processing.

2 Document Retention. Meridian does not permanently retain uploaded document files in their original form. Review results, extracted data fields, and associated metadata are retained in Meridian's systems.

3 Data Use for Platform Development. You grant Meridian a perpetual, irrevocable, worldwide license to retain, store, access, analyze, and use data derived from your submitted documents — including document fields, trade data, shipment metadata, HS codes, declared values, trade lanes, origin and destination information, and review results — for the following purposes: (a) providing, operating, and maintaining the Service; (b) improving and developing platform features and AI review functionality; (c) building, training, and refining Meridian's internal trade intelligence systems and AI models; (d) informing Meridian's internal product development across its platform; and (e) any other internal business purpose related to the operation and development of Meridian's platform and products.

4 Scope of Internal Use. The license granted in Section 3.3 is for Meridian's internal use only. Meridian does not sell, license, or otherwise transfer your identifiable document data to unaffiliated third parties for their independent commercial use.

5 Jurisdictional Notice — Brazilian Users. If you are accessing the Service from Brazil, processing of your data is subject to applicable provisions of Lei Geral de Proteção de Dados (LGPD). The legal basis for data processing under Section 3.3 is your informed consent provided at account creation. Contact [email protected] to exercise applicable rights.

6 Jurisdictional Notice — EU/EEA Users. If you are accessing the Service from the European Union or EEA, processing is conducted on the basis of your consent and Meridian's legitimate interests under GDPR Article 6(1)(a) and (f). Contact [email protected] to exercise applicable rights.

7 Jurisdictional Notice — Argentine Users. If you are accessing the Service from Argentina, data processing is subject to Ley de Protección de Datos Personales. Contact [email protected] for data subject requests.

INTELLECTUAL PROPERTY

1 You retain ownership of all documents you upload. This Agreement does not transfer ownership of your documents to Meridian.

2 Meridian retains all right, title, and interest in and to the Service, review output, AI models, review methodology, and all trade intelligence and analytical products derived from aggregated platform data.

ACCOUNTS; ACCESS

1 You must create an account to access the Service and agree to provide accurate registration information.

2 Accounts are non-transferable. You may not share credentials or permit third parties to access the Service using your account.

3 Meridian may suspend or terminate your access at any time, with or without cause and with or without notice.

4 Trial Access. Trial access is provided at Meridian's sole discretion. If your account reaches the applicable trial spending cap (currently USD $10.00), Meridian may limit or terminate trial access without prior notice.

5 Upon termination, your right to access the Service ceases. Meridian's rights to data retained under Section 3.3 survive termination.

ACCEPTABLE USE

You agree not to use the Service to: (a) upload fraudulent, forged, fabricated, or materially altered documents; (b) facilitate customs fraud, smuggling, or evasion of applicable trade controls; (c) evade applicable sanctions or export control requirements; (d) upload documents in violation of any confidentiality obligation; or (e) attempt to reverse engineer Meridian's AI models or platform intelligence.

LIMITATION OF LIABILITY

1 TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, MERIDIAN'S TOTAL AGGREGATE LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THIS AGREEMENT OR THE SERVICE IS LIMITED TO THE FEES ACTUALLY PAID BY YOU TO MERIDIAN IN THE THIRTY (30) DAYS PRECEDING THE EVENT GIVING RISE TO THE CLAIM. IF NO FEES HAVE BEEN PAID, MERIDIAN'S LIABILITY IS LIMITED TO USD $100.00.

2 TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, MERIDIAN SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO LOST PROFITS, CUSTOMS DELAYS, CARGO HOLDS, REGULATORY PENALTIES, DEMURRAGE, OR LOSS OF BUSINESS.

GOVERNING LAW; DISPUTE RESOLUTION

1 This Agreement is governed by the laws of the State of Florida, without regard to its conflict of laws principles. Any litigation not subject to arbitration shall be brought exclusively in the state or federal courts located in Miami-Dade County, Florida.

2 Any dispute that cannot be resolved through good-faith negotiation within thirty (30) days shall be submitted to binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, before a single arbitrator in Miami-Dade County, Florida.

3 You waive any right to participate in a class action or class arbitration with respect to any claim arising under this Agreement.

CHANGES TO TERMS

Meridian may modify this Agreement at any time. If modifications are material, Meridian will provide at least fourteen (14) days' prior notice by email. Your continued use of the Service after the effective date constitutes acceptance of the modified Agreement.

GENERAL PROVISIONS

This Agreement constitutes the entire agreement between the parties with respect to the Service. If any provision is held invalid, the remaining provisions continue in full force. Meridian may assign this Agreement in connection with a merger, acquisition, or sale of substantially all of its assets. Questions: [email protected]

Terms of Service v1.0 — Effective March 2026